Any and all other remedies and damage that may otherwise be applicable are excluded, including but not limited to, incidental and consequential damages. The Curado rods are similar characteristically to the Crucial. Each time you hook up a fish, the stress affects your tackle. Hours of operation. 29456 (877)-577-0600. Then download and fill-out the reel repair form found on the Shimano web site at Shimano Service Centers. If your shipping charges aren't refunded, please call Shimano Customer Service at 1-877-577-0600 to see if you're eligible for a refund. This workshop is well equipped and able to handle any sized job. WARRANTY HANDLING Posted June 4, 2019 That's bull poop. Les heures d'ouverture sont du lundi au vendredi, de 8 h 30 17 h 00 (HE) Paiements par carte de dbit et de crdit uniquement, nous n'accepterons pas les espces pour le moment. If Shimano decided to honor the lifetime warranty the $35 would be returned. To this survey participated multiple dealers throughout Europe and we are very proud to make notice that Shimano's customer service scored an average of 8.3 in 2016 on service and warranty. With a product range including the most advanced reels, rods, accessories, apparel, lures and more, we provide professional and recreational fisherman with . Change the blanks with unique fillable areas. The best place to buy Shimano gear for your fishing reels, and the soft goods and accessories to go along with them. Many people want to cut the rod to save on shipping costs. I guess with Shimano reels especially, so few come back for a warranty claim that the chances of a problem happening which would truly be covered under warranty is very small, especially good gear like you've bought, so I guess for some it is possibly a risk worth . Item must be shipped freight prepaid. shimano service centers; shimano sponsorship; multi-service & events; warranty; corrective actions; shimano anti counterfeit program; shimano against the tampering with e-bikes; tech docs; shimano advocacy; social media; eco-friendly packaging ; environmental policy; discontinued products; about us With the leading engineering technologies since 1921, Shimano produces the highest quality fishing products on the market. Fill out this form completely and legibly. We believe in the power of cycling to create a better world as we move forward. Information related to Shimano's reel warranty and repairs. Title: Microsoft Word - US Reel Repair Form[3].docx Warrants to the original owner that the SHIMANO bicycle division product, including STEPS drivetrains, for which they received this warranty, is free from a defect in material and workmanship for a period of two years, and their DURA-ACE and XTR components are covered for a period of three years from the date of original purchase. Warranty handling Shimano Reel Warranty Shimano warrants to the original purchaser that this product will be free from non-conformities in material or workmanship for the period of one year from the date of purchase. We stock an ever growing inventory of reel spare parts, including miniature bearings and carbontex drag washers. A full estimate will be provided for your approval before any fees are levied. Reel Repair 1 Holland Irvine, CA 92618 Name: Address: City: Home Phone: Work Phone: Fax# Email Address: State: Zip: Daytime Phone: Return Shipping (all orders ship UPS Ground): L UPS Ground -Actual shipping charge per UPS. Mt. . for warranty repairs, you MUST include a valid purchase receipt, as well as your full mailing address and telephone number. My local tackle shop told me it would cast $35 to ship the rod to Shimano, this is to cover shipping& insurance. After about 5 uses each they have all began to bind when reeling. Expedited Shipping (check appropriate box): Include a copy of your proof of purchase. You may not be refunded for shipping charges if: The return was not due to an error by Shimano Fill the blank fields; involved parties names, places of residence and phone numbers etc. The box states see warranty info inside, however, there was no paperwork in the "new" plastic containers. Return to: Shimano American Corp. Attn. Items under warranty will be returned to you prepaid. Find the Shimano Warranty Claim Form you want. Yeah well thats it, Ive got a Biomaster in the PG model that I had to get from Japan a few years back and it's still going strong. Rod Warranty 1 Holland Irvine, CA 92618 1-877-577-0600 . Reels (Limited 1 Year Warranty) During this period, Shimano will perform repairs or effect replacement of reels, at Shimano's option, with no cost to the original purchaser other than shipping charges incurred to our service facility Rods (Limited 2 Years Warranty) Monday - Friday 8 a.m. - 4 p.m. I just got 4 Shimano Symetre reels, 2 x 1000FL and 2 x 2500 FL. This warranty expressly provides for the repair or replacement of a defective reel or rod and is the sole remedy of the warranty. South Carolina Office Reel Support Services 9550 Palmetto Commerce Pkwy Ladson, SC. This warranty expressly provides for the repair or replacement of a non-conforming Shimano Product and is the sole remedy of the warranty. To Build Closer Relationships between People, Nature, and Bicycles. Boxes. Open it up using the cloud-based editor and start altering. Pleasant, SC 29464 (843) 881-3644 www.haddrellspoint.com repairs@haddrellspoint.com Texas Bearings are not covered under warranty To initiate a Warranty Service request for your reel: Select one of our Authorized Service Centers using our locator map Complete our Reel Warranty online submission form to initiate a claim directly with Shimano We inspire all people to enjoy our products in their everyday lives and where they take them. Need supplies to get back on the water? Shipping charges may be refunded depending on the reason for your Shimano return and in Shimano's sole discretion. This year we did a survey on the satisfaction among our dealers regarding the service of Shimano. To request repairs (or non-warranty service) send your reel, postage pre-paid, to us. Any and all other remedies and damage that may otherwise be applicable are excluded, including but not limited to, incidental and consequential damages. Repair Request Form Send Reels to: Shimano American Corp. Attn. The first one, I dropped off the rod myself and second time I just mail the rod in (Covid-19). Lucky me I still have 3 crucial left which carry limited lifetime warranty, but the bad part is Shimano ship Curado as . 92456 (877)-577-0600 Haddrell's Point Tackle Satellite Service Center 885 Ben Sawyer Blvd. Add the date and place your e-signature. We also carry all Shimano parts for your reels. Peterborough, ON. From shirts, hoodies, hats, beanies, and even some lures we have all you want to dress out in Shimano gear. Ontario Canada Office Shimano Canada Ltd. Reel Support Services 427 Pido Rd. D & H Reel Repairs have been servicing and supplying parts for all types and makes of fishing reels since 2002, from our base of operations in South East Queensland. So far I got two replacement from Shimano for my Crucial gen 1 and 2. Send back your entire rod. Does anyone know where to find the info on the Shimano websit. If you are sending a rod, reel, motor, etc. Shimano offers the most innovative fishing reels, rods and accessories in Australia and throughout the world. Shimano also provides reel service and warranty work in Canada at its corporate offices in Peterborough, Ontario, and also a 'Satellite Service Center' in Mississauga. Shimano shipped replacement rod to me no question ask. 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